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Free money? It's possible! Sign up for tax volunteer training!

Last date was Thursday, January 30th, 2020 from 7:00pm to 9:00pm (CT)


Positions0 Remaining
ApprovalOrganizer will approve registrants
Registration ClosesMar 14, 2020 12:00am or when space runs out.


It makes a big difference for hard-working families in our community! Every volunteer-prepared tax return yields an average refund of $2,469 for a hard-working household in our community. Sign up to be a VITA volunteer and put more tax refund money in the pockets of hard-working Arkansans!

Arkansas Asset Builders is a Volunteer Income Tax Assistance (VITA) program partner, providing free, volunteer-prepared tax preparation to individuals and families with annual incomes up to $56,000. Tax refunds that include the Earned Income Tax Credit (EITC) are an important resource for hard-working families, helping them to get ahead financially, pay down debt and work toward saving for the future. At VITA sites, IRS-trained and certified volunteers work one-on-one with filers to prepare and electronically file state and federal income tax forms at no charge and determine qualifications for tax credits and refunds.


  • Tax Preparer: Prepare and file income tax returns with filers.
  • Intake Coordinator: Greet and interview filers, manage appointment schedules, ensure that clients are served in a timely manner.
  • Savings Specialist: Help filers learn about ways to save and stretch their refunds, pull free credit reports and review with clients, provide referrals to other services.
  • Translator: Assist in translating languages for both volunteers and filers.


  • Experience using computers;
  • Time to commit to a one three-hour session per week from late-January until mid-April; and,
  • Strong interpersonal and verbal communication skills, in English or Spanish.


VITA is a meaningful, unique experience for the volunteers and filers. As a volunteer, you’ll:

  • Learn valuable, lifelong skills;
  • Obtain an IRS certification to build your resume; and,
  • Make a difference in the community where you live by empowering our hard-working neighbors to access important tax refunds at no cost.


Click the link below to register. If you have questions, feel free to send us an email at

Requirement Details

VITA Volunteer Training Requirements

Thank you for your interest in volunteering for the IRS VITA (Volunteer Income Tax Assistance) program. Through your service, you will make a positive difference in the lives of many of our community’s hardworking families. This page details the training and certification requirements necessary prior to serving at the VITA tax site in any volunteer capacity.

IMPORTANT: 2020 Tax Training Dates will be Jan 18, Jan 20, or Jan 21/23. If you miss these training dates, you will either need to complete the tax certification on your own or serve in a non-tax prep role at the site.


ALL Volunteers must register and complete a Volunteer Standards of Conduct test (10 questions). Tax preparation volunteers, intake coordinators, and savings specialists must also complete intake/interview and quality review training and pass the test (10 questions).

Tax Preparation Volunteers must also:

  • Learn TaxSlayer software, which is used for tax preparation at tax sites.
  • Pass the Basic or Advanced Tax Certification Test (complete sample tax returns and answer questions).

All tests and training resources can be found on the IRS Link & Learn website. You must create a username and password to access the certification tests. Step by step instructions on the volunteer training and certification process are available in our 2020 Training Guide, sent out to all registrants.


All volunteers must independently complete the following items:

New Tax Volunteers must also complete:

  • Tax and Software Training (two 3-hour classes)
  • Basic or Advanced Certification Test (3-6 hours, online)
  • Site Orientation

Returning Tax Volunteers must complete:

  • Tax and Software Training (optional)
  • Advanced Certification Test (2-6 hours, online)
  • Site Orientation

Admin Coordinators or Savings Specialists must complete:

  • Intake and Savings Program Training (2 hours, online or in class)
  • Site Orientation

Translators are not required to complete training or certification other than the VSOC, although intake/interview training and site orientation are highly recommended.

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